TrustWallet Wallet-Core Bugs: How To Troubleshoot & Fix

Oct 23, 2025 by SLV Team 56 views

Hey everyone, let's dive into some common TrustWallet and Wallet-Core issues and how you can tackle them. It can be super frustrating when things go wrong with your crypto, so I'm here to walk you through how to identify the bugs, the steps to reproduce them, what you should expect, and how to get things back on track. This guide will cover how to report these issues, ensuring that the developers can work on resolving them as quickly as possible. Don't worry, even if you're not a tech whiz, I'll explain everything in a way that's easy to understand. So, let's get started and keep your crypto journey smooth and secure!

Describe the Bug: What's Gone Wrong?

Alright, first things first: what's actually broken? This is the starting point for figuring out what's going on with your TrustWallet or Wallet-Core. Think of it like this: if you tell a mechanic your car isn't starting, they'll ask you a bunch of questions to figure out why. In this case, you need to provide a clear and concise description of the bug. Don't assume the developers know what's wrong; they need your detailed explanation! Start by stating the problem plainly. For example, “I can't send Bitcoin,” or “The app crashes when I try to swap tokens.” Make it specific; the more detail, the better. Is it related to a specific coin, a particular action (like sending, receiving, or swapping), or a feature (like staking or connecting to a dApp)?

Next, provide context. When did the bug start? Did it happen after an update? Are there any error messages? If you saw an error message, write it down exactly as it appears on your screen. Include any steps that led up to the problem. Did you click a certain button, or perform a particular action? Note down anything that you think might be relevant. It's like detective work, but for your crypto wallet! For instance, you could say: “The app froze after I tried to swap ETH for USDT on the Wallet-Core app. I was using version 1.2.3, and the error message said 'Insufficient funds' even though I had enough ETH.” The goal is to paint a clear picture of what happened, what you did, and what went wrong. The better you describe the bug, the easier it is for the developers to understand and fix it. So take your time, be thorough, and remember: details are your friend!

Also, consider where the bug is happening. Is it on iOS, Android, or a desktop version? Different platforms have different nuances, so the more specific you are, the better. Does the bug affect all your wallets, or just a particular one? Is the bug consistent, or does it only happen sometimes? These details can help the developers narrow down the problem and find the root cause. Moreover, think about the impact of the bug. Does it prevent you from accessing your funds, or is it just a minor inconvenience? Knowing the severity can also help developers prioritize the fix. Ultimately, a well-described bug report is the key to getting a quick resolution, so take the time to be clear, thorough, and precise. Your detailed report will help make TrustWallet and Wallet-Core even better!

To Reproduce: How to Make it Happen Again

Okay, now that you've described the problem, let's talk about how to make it happen again, which is a crucial step! “To Reproduce” is about giving the developers a roadmap to replicate the bug. If they can't recreate it, they can't fix it. So, you need to provide very specific steps. Think of it like a recipe. You need to tell them exactly what ingredients (actions) and measurements (settings) you used to get the result (the bug). Start with the very beginning, like opening the app. Describe everything you do, step by step, in the exact order you did it. For instance: “1. Open the TrustWallet app. 2. Tap on 'Send'. 3. Select Bitcoin. 4. Enter the recipient address. 5. Enter the amount: 0.01 BTC. 6. Tap 'Send'. 7. The app crashes.” Make sure to include all the details, even the seemingly small ones. Did you use Wi-Fi or mobile data? What version of the app are you using? Did you have any other apps open at the same time? Every detail could be important.

Be as detailed as possible to allow the developers to precisely mimic your actions. If there's a specific coin or token involved, name it. If there are any settings you changed, like gas fees or slippage tolerance, mention those too. Also, specify the device you're using: the model, the operating system (iOS or Android, and the version). The more information you give, the better the chances the developers can reproduce the issue. Sometimes, reproducing the bug means a lot of trial and error. So your steps must be precise. Suppose you encountered a problem when connecting to a specific dApp. Then make sure to include the dApp's name and any specific actions you took within the dApp. If you were swapping tokens, note the exact pairs and amounts. Think of the “To Reproduce” section as a way to guide the developers to the exact same point where you encountered the problem. This level of detail is critical for effective bug fixing. It helps to speed up the process and ensures that the developers can quickly find and resolve the issue.

If there are any conditions that seem to trigger the bug, make sure to include them. For example, does the bug only happen when your battery is low? Or when you're connected to a specific Wi-Fi network? If the bug only happens intermittently, try to note any common factors. The goal is to make it as easy as possible for the developers to understand the issue and replicate it on their end. The easier the reproduction, the faster the fix. Your thoroughness here saves the developers time and helps make TrustWallet and Wallet-Core more reliable. So, take your time, be detailed, and think of yourself as a guide leading the developers to the bug!

Expected Behavior: What Should Have Happened?

Alright, you've described the problem and explained how to make it happen. Now, let's talk about what should have happened. This is where you explain what you expected the wallet to do. Imagine you're trying to send money, and the app crashes. Your expected behavior would be for the transaction to go through successfully, or for the app to give you a clear error message explaining why the transaction failed, without crashing. This section is important because it sets the standard. It provides the developers with a clear understanding of what a user expects and what went wrong. The developers can then design a fix that aligns with user expectations.

Be clear and concise in describing the expected behavior. For example, if you were trying to swap tokens, you would expect the swap to complete successfully, and your new tokens to appear in your wallet. If you were trying to send a transaction, you'd expect it to go through, with a confirmation message, or an error message explaining any issues. If the app is supposed to display a list of tokens, you'd expect all of them to be visible, not just some. The more specific you are, the better. If you have an idea of how the wallet should behave in a given situation, then include it here. It shows you've thought about how the application should work. Moreover, you should also include any error messages you expected to see. If you are expecting an error, then specify it. The goal is to paint a clear picture of the ideal user experience. By clarifying what should have happened, you help the developers understand the gap between the actual and the expected behavior, which helps them focus on the right solution.

Think about what the user wants to accomplish. For example, if you're staking, you'd expect to see your rewards accrue, and your staked assets stay secure. If you're using a dApp, you'd expect the wallet to connect seamlessly and allow you to interact with the dApp's features. Focus on what is not working as intended. In contrast, the 'Describe the Bug' section focuses on what is not working. This part focuses on what should be working. Make sure your expectations are reasonable. The goal is to help the developers understand the user's perspective and fix the bug in a way that provides a smooth and intuitive experience. Your clarity here helps the developers create a reliable and user-friendly TrustWallet and Wallet-Core.

Screenshots: Show Me the Problem

Okay, a picture is worth a thousand words! If possible, always include screenshots to show the issue. Screenshots are an incredibly valuable part of a bug report. They give the developers a visual understanding of the problem. They help illustrate what you're seeing on your screen and provide context that words alone cannot. When taking a screenshot, try to capture the entire screen. But if that's not possible, make sure to capture the relevant parts. For example, if the app crashes, include the error message and the screen that was displayed before the crash. If there's an issue with the display of tokens, show the list of tokens. If you're using a mobile device, make sure the screenshot captures the entire interface, not just a portion. This helps provide context, like the device's operating system, the time, and the battery level. Also, it’s a good idea to circle or highlight the part of the screen that is related to the bug to draw the developers' attention to the problem area. This can save time and help them quickly identify the issue.

When taking screenshots, make sure the images are clear and easy to see. If possible, avoid blurring or obscuring any important information. You can use any of the available screenshot tools on your device. On mobile, you can use the built-in screenshot functionality. On desktop, you can use tools like Snipping Tool (Windows) or Grab (macOS). The goal is to provide a clear and accurate visual representation of the bug. If the bug involves a specific error message, make sure the entire message is visible in the screenshot. If the bug involves a visual element, make sure the element is clearly visible. If you are reporting an issue that involves a UI element, include a screenshot of the bug and another of how the UI should look. That will help the developers understand the issues and create a better solution.

Adding screenshots to your bug report dramatically increases its usefulness. It saves the developers time, as they can quickly see what's happening. They can get a clear understanding of the issue without having to reproduce it themselves. Screenshots can also help in testing, and ensure that the fix works. Remember, the more information you provide, the faster the developers can fix the bug. The better you can showcase the issues, the faster the solution. Your screenshots are essential in resolving issues with TrustWallet and Wallet-Core!

Additional Context: More Details to Help

Lastly, let's talk about providing additional context. This section is all about giving any extra information that might be helpful. This is your chance to provide any other details that didn't fit into the previous sections. Think of it as a catch-all for anything relevant that can help the developers solve the bug. Here are some examples of what you can include:

Your Device Information: Include the make and model of your device (e.g., iPhone 13, Samsung Galaxy S22). Also, provide the operating system version (e.g., iOS 16.0, Android 12). This information helps developers to reproduce the bug on their end and test any fixes.
TrustWallet or Wallet-Core Version: Specify the exact app version you're using. You can usually find this in the app's settings or about section. This is really important, as the bug might be specific to a particular version.
Network Information: Did the bug happen on Wi-Fi, mobile data, or both? If you're using Wi-Fi, what kind of network are you connected to (home, public, etc.)? If you're on mobile data, what is your carrier? This information can sometimes be relevant to connectivity issues.
Transaction Details: If the bug is related to a transaction, provide the transaction hash or ID. This can help the developers track down the transaction and diagnose any issues. You can usually find the transaction hash in your transaction history or on a blockchain explorer.
Recent Changes: Did you recently update the app, your operating system, or any other software on your device? Include any recent changes to your setup that might be related to the bug.
Steps You've Already Tried: Have you tried any troubleshooting steps, like restarting your device, reinstalling the app, or clearing the app's cache? If so, include those steps. This can save the developers time and prevent them from suggesting steps you've already tried.
Any Other Relevant Information: Include anything else that you think might be helpful, like any external devices you have connected, any other apps you were using at the time, or any specific settings you were using. The more detail you can provide, the better. Consider any unusual activity. If you've done anything out of the ordinary, then mention it. The more context you provide, the easier it is for the developers to understand the issue and provide a solution.

Providing this additional information is critical. It helps developers to understand the problem fully. It can help speed up the debugging process, and reduce the time to resolve the bug. The aim here is to provide as much context as possible. Your detailed context helps developers find the root cause, create a more effective fix, and ultimately improve the TrustWallet and Wallet-Core experience. Remember, the more details you include, the more likely your issue will be fixed quickly.

So, there you have it! By following these steps, you can create a comprehensive bug report that will help developers fix any issues with TrustWallet and Wallet-Core. Your detailed report is valuable to the community and will make a difference. Thanks for helping make the TrustWallet and Wallet-Core experience even better! Happy crypto-ing, everyone!"