Enatega Customer App: Favorited Restaurants Showing Closed

by SLV Team 59 views
Enatega Customer App: Favorited Restaurants Showing Closed

Hey guys! Let's dive into a frustrating bug in the Enatega Customer Application. This issue is really messing with user experience, specifically when it comes to favoriting restaurants. Imagine you're a hungry customer, you find your favorite spot, tap the heart to save it, and then... BAM! The app tells you it's closed, even though you know it's open and ready to take your order. This is a problem, and let's break down exactly what's going on and how we can fix it. This is definitely a major issue for a food delivery app, as it could potentially lead to a lot of lost business.

Understanding the Bug: Restaurants Displayed as Closed in Favorites

So, the core problem is simple: when you add a restaurant to your favorites list in the Enatega Customer Application, it's incorrectly displayed as "closed," regardless of its actual operating hours. This is a significant issue because the app isn't accurately reflecting the real-time status of these restaurants. The primary issue is within the logic of how the application retrieves and displays the status of favorited restaurants. It seems there's a disconnect between the information used in the discovery screen (where the restaurant status is likely accurate) and the information presented in the favorites section. This could be due to several factors, such as:

  • Incorrect Data Retrieval: The favorites section might be pulling outdated or incorrect data about the restaurant's status. It might be querying a different data source than the discovery screen or not refreshing the status information frequently enough.
  • Caching Issues: There might be a caching problem where the app is storing old status information and not updating it when the restaurant's status changes.
  • Logic Errors: There could be errors in the code that determine whether a restaurant is open or closed, leading to the incorrect status being displayed. Perhaps the system is not properly considering time zones or operating hours. Maybe there's a simple coding error that's misinterpreting the restaurant's operational status.
  • API Problems: The app uses an API to get information on restaurant status. If the API is failing, the favorites list won't be able to accurately display the restaurant status.

This bug makes the favorites feature nearly useless, because the users can't rely on it. A user might miss out on ordering from their favorite restaurant because they believe it to be closed when it's actually open. This can lead to frustration and a loss of trust in the app, ultimately hurting both the user experience and the restaurant's potential business. The app has the potential to become unreliable, reducing user engagement and leading to uninstallations. The app should be working accurately, because customers rely on its efficiency. Fixing this issue requires a detailed look into the application's backend processes, data retrieval methods, and status update mechanisms to ensure the favorited restaurants always display the correct operational status.

Steps to Reproduce the Error: A Step-by-Step Guide

Okay, so here's how you can see this bug for yourself. The steps are pretty straightforward, so you can easily replicate the issue and see it firsthand. The ability to reproduce a bug consistently is crucial for developers to understand the issue and create a fix. Understanding the steps to reproduce the bug is the first step toward finding a solution.

  1. Open the Enatega Customer Application: The first step is to launch the application on your device. Make sure you have the latest version installed to ensure you're experiencing the bug as it is currently implemented. If the app hasn't updated the latest version, consider uninstalling the current version and installing a new copy. If the problem persists, report the bug and include information regarding the phone OS and version.
  2. Navigate to the Discovery Screen: Once the application is open, go to the screen where you see the restaurants listed. This is usually the main screen or the one labelled "Discovery" or "Explore."
  3. Browse the Restaurant Listings: Scroll through the list of restaurants to find one you want to add to your favorites. This is the stage where you familiarize yourself with the open/close status of the restaurant. Make sure the restaurant's current status is accurately displayed on the discovery screen (i.e., open if it should be open, closed if it should be closed).
  4. Add a Restaurant to Favorites: Locate the restaurant you want to save and tap the heart-shaped icon. This action should add the restaurant to your favorites list. The success of this action is a very important part of the app and is the basis of this issue.
  5. Go to the Profile/Favorites Section: After you've favorited the restaurant, go to your profile section. This area often has a "Favorites" or "Saved Restaurants" option. It is essential to go to this area after performing the heart action to assess whether the action was successful.
  6. Check the Restaurant Status: In the "Favorites" section, look for the restaurant you just added. Observe the displayed status. Is it correctly showing "open" or "closed" based on the current time and the restaurant's operating hours? If you see it's marked as